To prevent any misunderstandings regarding your booking, please read the following terms and conditions.
Prior to the event
All bookings are provisional until a deposit of £200.00 is received, payable by bank transfer. Once a provisional booking has been made, the deposit is required within 10 days, unless otherwise arranged. If the deposit it not made within the 10 days, the provisional booking will be cancelled. The deposit payment is non-refundable in the event of a cancellation. If however, the date of your function/event changes, we will do our utmost to accommodate you.
The outstanding balance is to be fully paid and cleared in our account 7 days prior to your event. If the balance is not paid on the due date, and your event is then cancelled, a payment of 50% of the final balance will be payable. Early payments are welcome but non-refundable if due to cancellation on your behalf.
If a cancellation is received within the 7 days prior to your event, after the balance is paid, a refund will not be given.
We will contact you, via email, the week leading up to your event, to confirm the final details of your booking, unless discussed otherwise.
It is important that we are made aware of any stairs or steps that we may have to deal with, as some of our equipment is heavy. Please be aware, that for safety reasons, we cannot carry our hog machine up flights of stairs. We require reasonable access to the property/venue and for this to be obstacle free, with enough space for our gazebo, or covered space to ensure our food hygiene standards. When working inside we require a similar suitable area within which to work.
- Menu 1 for Carveries, Hog Roast, Buffets and BBQ menus:-
3m x 3m
- Menus 2 or 3 for Carveries, Hog Roast, Buffets and BBQ menus:-
6m x 3m
Serving and choices
We typically serve for 1 to 2 hours after the agreed service time, depending upon numbers, menu choice and requirements.
Vegetarians and special dietary requirements can be catered for as described in our menus, as long as you discuss, in advance, your guests needs and the numbers involved.
In order to maintain our reputation and to avoid any embarrassment, please advise us at least seven days prior to the event, if you wish to alter your guest numbers. We also need to know, if any arrangements with regards to our working environment is to change.
On the day of the event, if you do need to speak to us, please contact us directly on 07902308760, as we will either be on our to you, or preparing in our unit.